Printer Support - What to do When Printer Goes Down
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  • Tech Support Helpline
  • 6th Mar, 2019

Printer Support - What to do When Printer Goes Down

Have your printer stops working frequently without having any particular issue? Printers are an important device and play a vital important role in daily operations that need hard copy generation of text, documents, or images among other things. Printer being a machine will in general breakdown on occasion, particularly when you need it the most. The following are the easy steps that will enable you to analyze and fix your printer issue individually

How to Fix It Guide:

First of all power off the computer and printer and unplug their cords from the electrical switches. Along with that, disconnect the printer from the computer, afterwards power on the computer first and wait for until it is fully restarted. Then connect the printer back to the PC and power it on. Make sure that the printer lights are switched on. Power cycling resets the software and applications and most of the time it fixes the printer issues. If the problems show the printer is offline, right click on the printer's icon > select 'Properties' from the options list, and check if the printer is offline.

If it is, then put it to the online mode. In case, that this does not work, refresh the printer drivers from the producer's site. This should resolve the issue as non-refreshed drivers prevent the printer from working easily. Remove drivers, download the latest and compatible drivers according to the windows version you have from the manufacturer’s website. You may also check out the list of compatible drivers over the internet. In case, this fails, uninstall the printer software along with its registry keys, restart the computer, and reinstall the printer software by taking the help of the CD that came along with it. Before uninstalling make sure that your printer is powered off and disconnected from the PC. However, while reinstalling it should be on. Other than that, check your anti-virus and firewall settings, may be possible that you have made changes to either then review your settings.

One more thing you can do is run a self hardware test from the manufacturer’s website to check out whether the hardware is functioning well or not.

Check your manufacturer's website for further help.

If your problem has been not resolved, note down the error code or details and search the online knowledge a base over the internet for shooting your trouble manually. Still, you get some issues or nothing seems to work then don’t waste your time and consult to a certified technician to save your money and time as well.

Look upon some additional Tips:

  • Check that the computer and printer are powered on with all the lights on
  • Ensure that the printer is not out of paper
  • Verify that the ink/toner cartridge is not empty
  • Keep your printer clean always; use a dry cloth to clean the dirt, dust inside
  • For the wireless printer, check if you recently modified your wireless settings
  • If there is a hardware problem then contact your vendor or manufacturer for a replacement (if it is in the guarantee or warranty period) or support.

If you are looking for the third party support service, you can avail it from Techigs. It is one of the most reliable printer support service providers; you can dial 1-844-947-4779 to get the printer support. There is a team of certified experts available 24*7 to provide you instant help for your issue.

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