Clear printer job memory can rescue you from getting plunged while printing. Sometimes it occurs when printers stop printing all of a sudden, this could occur due to many reasons. There could be a paper-jam issue, any hardware problem, or you can also have a print job stuck-memory. Most stuck jobs occur in the computer's memory and they can be fixed with a single command in Windows or a reboot of the computer. If clearing the printer’s memory on your PC alone doesn’t work, then resetting the printer will remove any nagging data.
In this blog you will get to learn about the issue and how you can reset or clear printer memory. You can also avail help from Printer Tech Support experts to fix the issue.
When to Clear Printer Job Memory?
To keep print jobs apart in any event when you send the different documents to a printer, your PC holds a print line. This line, which works over all client accounts on the PC, keeps a list of all the demanded printing jobs with all the crucial information stored in a memory known as a print spool. As a printer completes one job, the PC sends the following job from the spool. Most home inkjet printers print directly from the spooled information, so clearing a stuck document frequently needs clearing the line on the PC, rather than memory in the printer itself. Some very good quality printers, for instance, organized laser printers, additionally have provisional memory built into the machine.
Possible Steps to Clear Printer Job Memory
Go after the solution as mentioned below, after you will be able to get the prints again.
Method 1: Cancel Print Jobs
Cancelling the earlier or awaiting printing jobs can make your printer steady once again. Hence to unclog the print queue on Windows 7 or Windows 8, follow the below step by step guide:
1. Open Control Panel
2. Select Devices and Printers
3. Find your printer and right-click on that
4. Now in the drop-down menu, you need to choose “See what’s printing”
5. Open the “Printer” menu
6. Pick “Cancel All Documents” and choose “Yes”
In this way, the printing queue will get clear within a second. Now restart your computer and also restart your printer. Check if there is any paper-jam, then clear it. This may fix your problem of stuck printer jobs.
Method 2: Resetting the Printer
If your printer will not work even after clearing all the jobs on your computer, then you will need to reset the printer to clear its active memory. Follow the below steps:
1. First, switch off your printer and detach it from the electrical outlet.
2. Now leave the printer unplugged, for a minute
3. After a few minutes, reattach the printer with the power to make sure that memory completely loses power
4. After plugging the printer in and turning it on, wait until the printer finishes.
This will reset your printer and startup the order before you send a new print command.
Method 3: Clearing Printing Settings From Memory
Some printers save setup data to long-term memory that remains even after unplugging the printer. This stored information covers network settings and paper settings. Eliminating this stored memory known as- Cold reset changes your printer’s settings to the manufacturer defaults.
Though, this can fix the difficult printer issues but is not needful for dealing with the stuck print jobs. The procedure of eliminating permanent memory varies by the brand to brand and printer model to model.
For instance, in the HP laserjet printers, you need to hold the “Go” button while restarting the machine. Check which button works on your printer to restart it, because restarting machines works well whenever they have any issue.
If all the above methods failed in fixing the clear stuck printer, then there is only one option left, that is reinstalling the printer drivers.
Method 4: Reinstall Printer Drivers
When printer related problems do not resolve, after trying everything, you should uninstall the drivers and then reinstall them. This can fix various issues within the printer. Therefore, go after the below steps to reinstall the Drivers.
1. First, go to Control Panel
2. Find your printer driver and uninstall it.
3. Once it is totally done, then locate the Driver setup file
4. Open Downloads folder and find the setup file
5. Run the set-up file and select Install
6. Now follow the on-screen prompts and complete the process.
Once you are done with reinstalling the drivers, restart your computer and then check if the printer is working now or not.
Contact Printer Support Experts for Further Help
Sometimes after trying all the methods if still, the problem is there or when the user is unable to fix the problem, they can seek help from HP Printer Tech Support to fix their issues. Our experts have skills and required experience to fix Clear printer job memory issues.